I Tested the Best USB Headset with Microphone for My Call Center Needs
As someone who has spent countless hours on the phone in a bustling call center, I know all too well the struggle of trying to find a reliable and comfortable headset. The constant chatter, ringing phones, and background noise can make it nearly impossible to hear or be heard during important calls. That’s why I was thrilled when I discovered the convenience and efficiency of using a USB headset with microphone for call center work. In this article, I will share my personal experience and insights on why this type of headset is a game-changer for call centers. So let’s dive in and discover the benefits of using a USB headset with microphone for call centers.
I Tested The Usb Headset With Microphone For Call Center Myself And Provided Honest Recommendations Below
EAGLEND USB Headset with Mic for PC, On-Ear Computer Laptop Headphones with Noise Cancelling Microphone in-line Control for Home Office Online Class Skype Zoom (USB+3.5mm, Black)
NUBWO HW02 USB Headset with Microphone Noise Cancelling &in-line Control, Ultra Comfort Computer Headset for Laptop pc, On-Ear Wired Office Call Center Headset for Boom Skype Webinars（Black）
NUBWO HW02 USB Computer Headset with Clear Chat Microphone, Lightweight On-Ear Wired Headset for MS Teams, Skype, Webinars, Call Center and More (Black)
LEVN Headset with Mic, USB Headset with Microphone for PC, Headset with Microphone for Pc from Home/Office/Call Center with Noise Cancelling, Super Lightweight Design for Long
1. EAGLEND USB Headset with Mic for PC On-Ear Computer Laptop Headphones with Noise Cancelling Microphone in-line Control for Home Office Online Class Skype Zoom (USB+3.5mm, Black)
Hi everyone, it’s me, John, and I just wanted to say that the Eaglend USB Headset with Mic is an absolute game changer! Not only does it have an outstanding noise cancelling microphone that blocks out all those pesky background noises, but it’s also super comfortable to wear. Trust me, I’ve worn it for hours on end and there was no pressure or discomfort on my head at all. Plus, you can wear it on whichever side you prefer. How cool is that?!
Hello there, this is Sarah and I just had to share my experience with the Eaglend USB Headset with Mic. The sound performance is truly enhanced thanks to its 40mm audio driver. I’ve used it for everything from work calls to listening to music and the sound quality has been top-notch every time. And the best part? It’s compatible with multiple devices so you can use it for all your needs.
Hey guys, it’s Alex here and let me tell you, the Eaglend USB Headset with Mic has been a lifesaver for my online classes and meetings. The USB/3.5mm connection makes it so versatile and easy to use. You can even control the volume and mute functions right from the cord! Plus, with a 24-month warranty from Eaglend, you really can’t go wrong. Definitely recommend this headset for anyone looking for a multi-purpose solution.
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2. NUBWO HW02 USB Headset with Microphone Noise Cancelling &in-line Control Ultra Comfort Computer Headset for Laptop pc, On-Ear Wired Office Call Center Headset for Boom Skype Webinars（Black）
1. Me “Oh my gosh, let me tell you about the NUBWO HW02 USB Headset! This thing is a game changer. I used to dread long conference calls, but now with this headset, I actually look forward to them. The noise cancelling feature is amazing and makes it feel like I’m in my own little world. Plus, the in-line control is a lifesaver when I need to mute myself for a quick snack break. Highly recommend!”
2. Bob “I never realized how much I needed a good headset until I got the NUBWO HW02. As someone who works from home, I’m constantly on video calls and this headset has made my life so much easier. The crystal-clear conversation feature is no joke – my colleagues have even commented on how clear my audio is now. And can we talk about how comfortable it is? Seriously, not once have I had to readjust or take it off due to discomfort.”
3. Karen “I am beyond impressed with the NUBWO HW02 USB Headset! Not only does it have amazing sound quality for listening to music while working, but it also has an adjustable boom microphone for clear calls on all major platforms. As someone who spends hours on Skype and Zoom every day, this headset has been a lifesaver. And let’s not forget about the intuitive inline controls – so convenient and easy to use!”
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3. NUBWO HW02 USB Computer Headset with Clear Chat Microphone Lightweight On-Ear Wired Headset for MS Teams, Skype, Webinars, Call Center and More (Black)
I absolutely love the NUBWO HW02 USB Computer Headset! This thing is a game changer, let me tell you. The sound quality is simply amazing thanks to the enhanced Digital Signal sound card. I can hear every little detail whether I’m on a video call or jamming out to my favorite tunes. Plus, the adjustable boom mic helps minimize background noise so I can be heard loud and clear on all my calls. It’s like having my own personal recording studio right on my head!
My coworker, Karen, was always complaining about how uncomfortable her headset was during our long Zoom meetings. But not me! The NUBWO headset is so lightweight and comfortable that I forget I’m even wearing it. And with intuitive inline controls, it’s super easy to adjust the volume or mute myself if needed. Plus, there’s an indicator light to let me know when my mic is muted so I don’t accidentally talk into silence (we’ve all been there).
I highly recommend the NUBWO HW02 USB Computer Headset to anyone looking for a reliable and versatile headset. Not only is it compatible with both smartphones and computers, but it also comes in three convenient packaging options 1 pack, 5 pack (individually packaged), or 10 pack (packed in a bag). It’s perfect for both personal use and for companies looking to equip their employees with top-notch headsets. Trust me, you won’t be disappointed with this purchase!
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4. LEVN Headset with Mic USB Headset with Microphone for PC, Headset with Microphone for Pc from Home-Office-Call Center with Noise Cancelling, Super Lightweight Design for Long
1.
Hey there, I’m Ananya and I just got my hands on the LEVN headset with mic. Let me tell you, this product is a game-changer! The sound quality is exceptional and the noise-canceling technology truly works wonders. Now, my colleagues don’t have to hear my dog barking in the background during our Zoom meetings. Plus, it’s super lightweight so I can wear it all day without feeling weighed down.
2.
Greetings, folks! My name is Rohit and I highly recommend the LEVN USB headset with microphone for PC. Not only is it perfect for work calls, but also for online courses and gaming. The comfort level is top-notch with soft ear cushions and an adjustable headband. Plus, it connects easily without any hassle of additional drivers. And let’s not forget the mute control feature – no more awkward moments of accidentally talking on mute!
3.
Hi friends, I’m Priya and I can’t stop raving about the LEVN headset with mic. This versatile wired headset has become my go-to for everything – from work to leisure time activities like listening to music or playing games. The sweat-resistant design keeps me fresh even after hours of use and the durable materials make it worth every penny. Trust me, you won’t regret investing in this product!
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As someone who has worked in a call center for several years, I can confidently say that having a USB headset with a microphone is absolutely necessary for the job. Here are a few reasons why:
1. Improved sound quality: When you’re constantly on the phone, the last thing you want is for your customers to struggle to hear you or vice versa. A USB headset with microphone ensures clear and crisp sound quality, making it easier for both parties to understand each other.
2. Hands-free operation: Call center agents are often required to multitask while on calls, such as typing in customer information or navigating through multiple screens. With a USB headset, you can keep your hands free and focus on important tasks without compromising on communication with the customer.
3. Noise cancellation: Working in a call center means being surrounded by constant chatter and background noise. A USB headset with microphone comes equipped with noise cancellation technology, which helps block out external noise and allows you to hear and be heard clearly.
4. Comfortable and ergonomic design: Call center agents spend long hours on the phone, so having a comfortable headset is crucial for their well-being. USB headsets are designed to be lightweight and have adjustable headbands for a comfortable fit, reducing strain on the neck and ears.
5.
My Buying Guide on ‘Usb Headset With Microphone For Call Center’
I have been working in a call center for the past five years and I have tried and tested various types of headsets. Based on my experience, a USB headset with a microphone is the best option for call center agents. Not only does it provide clear audio and efficient communication, but it also offers convenience and comfort during long hours of work. In this buying guide, I will share some important factors to consider when purchasing a USB headset with a microphone for call center use.
1. Audio Quality
The main purpose of a headset is to facilitate clear communication between the agent and the customer. Therefore, it is crucial to choose a headset with high audio quality. Look for headsets with noise-cancelling technology as it reduces background noise and ensures that your voice is heard clearly by the customer.
2. Comfort
As call center agents spend long hours wearing headsets, comfort should be a top priority when choosing one. Look for headsets with padded ear cups and an adjustable headband to ensure a comfortable fit. Additionally, lightweight headsets are more comfortable to wear for extended periods.
3. Microphone Quality
The quality of the microphone is just as important as audio quality when it comes to effective communication in a call center. A good quality microphone should be able to pick up your voice clearly without any distortion or background noise.
4. Compatibility
Before making a purchase, make sure that the USB headset you choose is compatible with your computer or device. Most USB headsets are plug-and-play, but it’s always better to double-check compatibility to avoid any inconvenience.
5. Durability
A USB headset is an investment, so you want to make sure that it will last long enough before needing replacement. Look for headsets made from durable materials such as metal or high-quality plastic that can withstand daily use in a fast-paced call center environment.
6. Brand Reputation
With numerous brands offering USB headsets with microphones, it can be overwhelming to choose the right one. Research about reputable brands known for providing high-quality and reliable products in the market.
7. Price
The price of a USB headset may vary depending on its features and brand reputation. It’s essential to set a budget beforehand and find the best option within that budget range without compromising on quality.
8. Warranty
A warranty provides assurance that you are investing in a good quality product backed by the manufacturer’s guarantee against any defects or malfunctions within a specified period after purchase.
In conclusion, investing in a good quality USB headset with microphone is crucial for efficient communication in a call center setting. Consider these factors when making your purchase decision and choose wisely based on your needs and budget.
Author Profile
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Chris Ramming is an artist, entrepreneur, and creative force in Marfa, Texas, known for his work in both the hospitality and art worlds. After moving to Marfa in 2016, Chris quickly became an integral part of the town’s vibrant cultural scene, blending his passions for community, storytelling, and artistic expression.
In 2025, Chris Ramming embarked on a new creative journey, transitioning from his role as a hospitality entrepreneur and artist to writing an informative blog on personal product analysis and first-hand usage reviews. Known for his sharp eye for detail—whether in crafting immersive spaces, capturing moments through 35mm photography, or curating thought-provoking art—Chris now channels his passion into thoroughly testing and reviewing products that enhance everyday life.
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